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Responsible Security Disclosure

Help make Footprint safer and more secure by disclosing security issues responsibly. We're committed to protecting our customers and users.

If you're a security expert or researcher and you believe you've discovered a security-related issue with Footprint's systems we appreciate your help in disclosing the issue to us responsibly.

We ask the security research community to give us an opportunity to correct a vulnerability before publicly disclosing it. Please submit a bug to us at with a detailed description of the issue and the steps you believe may be required to reproduce what you have observed. Please make a good faith effort to protect our users' privacy and data. We are committed to addressing security issues responsibly and in a timely manner.

If you're having issues related to your individual account, then please visit our support pages.

For all other questions, please contact us at:

One Footprint Inc. 201 Varick Street New York, NY 10014