Changelog

We’re thrilled to introduce our new Onboarding Engine: a visual workflow builder tool to help you design, customize, automate, and scale your onboarding workflows, all from one place.

🧩 Choose your onboarding type

Whether you’re verifying individuals, businesses, or just collecting documents, our new Onboarding Engine supports it all:

• KYC: Onboard and verify individuals with identity checks and documents
• KYB: Verify business entities and their beneficial owners
• Document-only: Collect identity documents, proofs of address, and more, with no onboarding logic required
• Bank linking: Your users can link their bank account to their account

⚡ Start from templates or build your own

Accelerate setup with prebuilt templates for:

• Tenant screening
• Credit card applications
• Driver onboarding

You can also choose from partner-ready templates like Alpaca and Apex, or build a fully custom flow to meet specific requirements from scratch.

🔍  Control what data you collect

Collect exactly what your compliance or ops team needs:

• Basic info: name, date of birth, contact details
• Residency and SSN
• Custom investor profile questions
• Custom pages (requirements) with a number of different available component such as, text fields, dropdowns, checkboxes, radios buttons, making your onboarding as flexible as possible.
• Documents and Selfie

🛡 Add verification checks

Seamlessly integrate verification and compliance steps like:

• Database-backed KYC checks
• AML screening
• Sanctions & watchlist screening (OFAC, PEP)
• Adverse media checks for criminal or reputational risks

⚙ Write rules with ease and precision

Need precision? You’ve got it. Write your own onboarding rules and automate decisions — all inside a simple, intuitive editor.

🪄 Actions

Once a rule is triggered, automate follow-up actions:

• Set decisions like “fail” or “manual review”
• Tag users (e.g. fraud)
• Leave notes for internal reviewers

🔧 Full control, no compromise

Our Onboarding Engine gives you unmatched flexibility and transparency over how users are onboarded — so you can stay compliant, reduce fraud, and improve user experience.

Check out the video below for more details:

We’re making it easier to access decrypted data while maintaining control and security. With our new Auto-Decryption feature, you can now opt-in to automatically decrypt selected fields across every vault you enter.

🔹 How It Works:

• When decrypting data, you’ll have the option to enable auto-decryption for the next 8 hours.
• Once enabled, every time you enter a vault, the selected fields will be decrypted automatically.
• You can modify the fields being auto-decrypted or end auto-decryption at any time.

🔒 Security First:

• Sensitive data like SSNs will never be auto-decrypted by default.
• All access to decrypted data is logged for security and compliance.

This update ensures a more efficient workflow without compromising security. Try it out and let us know what you think! 🚀

We’re excited to introduce Percy, Footprint’s new AI assistant! Percy makes it easier than ever to understand and take action on fraud decisions—right from the User Details page.

With Percy, you can:

• Ask questions to understand why a user was flagged in a certain way.
• Get insights into risk signals detected during onboarding.
• Review triggered rules and how they impacted classification.
• Take direct action on users—add fraud labels, update classifications (failed, manual review, etc.), and more.

Percy is here to help you make faster, more informed fraud decisions. Try it out today and let us know what you think!

We’re excited to introduce Adhoc Verifications, giving you greater control over your identity and fraud screening process!

🔍 What’s new?

You can now manually run verification checks after a user or business onboarding is complete, including:

• Know Your Customer (KYC) / Know Your Business (KYB): verify identity data against official sources.
• Anti-Money Laundering (AML) monitoring: screen against government watchlists, PEP lists, and adverse media.
• Fraud checks: detect synthetic fraud and assess phone intelligence risks.

💡 How it helps:

• Ensure compliance with KYC/KYB/AML regulations.
• Minimize fraud risk with targeted verifications.
• Be more flexible by running checks when needed.

Try it out today and let us know what you think!

We’re thrilled to launch the new “Onboardings” section in the Footprint dashboard, now available for both users and businesses. This update provides a clearer, more detailed view of each onboarding session, empowering you with better insights and transparency.

Here’s what’s new:

For Users:

• Risk signals in context: Risk signals are now tied directly to specific onboarding sessions, helping you better understand the unique nuances of each case.
• Triggered rules at a glance: Quickly identify which rules were activated during an onboarding, providing enhanced clarity into your workflows.
• Track personal data across sessions: For users with multiple onboarding attempts, you can now see the personal data they used for each session. For example, you’ll be able to spot if different addresses were submitted in separate onboardings.

For Businesses:

• Comprehensive business information: View key details such as business name, formation date, TIN (EIN), and individuals associated with the business.
• Office and watchlist insights: Easily review information about business offices and check if the business appears on any watchlists.

This new section simplifies the management and review of onboarding sessions, whether for individual users or businesses, enabling you to make more informed decisions.